Terms & Conditions

Please SCROLL DOWN and READ the terms & conditions for using our site or our services. By accessing or using our services, you must AGREE to this policy.


If you complete and submit your registration form to us, this will be your offer to enter into a binding contract with us.

Enrollment fees

Fees are subject to regular review and change. Fees and other amounts payable are published separately for each course and the most recently published pricing is payable by all attendants.

Enrollment taxes

Prices for all different enrollments are inclusive of all fees & applicable taxes.


Event/course fees must be paid in full (and received by us) before the start or enrollment to a course.

Payment methods

You can pay by credit or debit card.

Payment by installments

If you pay by credit card, for some of our courses, payment can can take place by installments. Please note that you will be charged the 1st installment the moment you register or enroll. Please note that if you are paying by installments and we receive no payment on time, we will cancel your account's access immediately.

Payment processing & encryption

All payments made by card are processed through electronic payment platforms such as Stripe (PCI Service Provider Level 1). They use TLS. They use encryption protocol on a Secure Sockets Layer - SSL. Encryption is a way of coding the information until it reaches its recipient, who will be able to decode it using the appropriate key. So this means your data and transactions are absolutely safe.

Cancellations & refunds

Refunds for in-class courses

Payment refunds are allowed for in-class or on-campus courses. The amounts paid for these courses will be refunded in case the applicant cancels an on-campus course under the following terms:

  • Cancellations received 15 days before the course will receive 100% refund of the amount paid.
  • Cancellations received 14 - 1 days before the course will receive 50% refund.
  • Cancellations received after the course starts, WILL NOT be eligible for ANY full or partial refund and you must complete all of your outstanding payments or installments.

If you are paying by installments and we receive no payment on time, we will cancel your account's access and class access immediately.

Refunds for e-learning courses

Payment refunds are NOT allowed for e-learning courses. After login you automatically use our services and can not cancel. The amounts or installments paid for these courses will not be refunded in case the applicant cancels an enrollment.


Successful graduates

Students who successfully pass the exams and graduate receive an official and recognizable professional diploma.

Non successful graduates

Students who do not pass the exams receive a certificate of attendance.


This certification, is trusted by major agencies and the international industry. When you are certified by us, your customers, co-workers and partners are assured that you are committed to staying at the top of your market as a professional.

Certification validation

Valid certifications consist of:

  • Degree description
  • Graduate name & last-name
  • Credential ID (for confirmation purposes)
  • Issue date
  • Expiration date

Certifications are valid only after a graduation ceremony or/and when downloaded from our website or upon request. We do not mail hard-copies of certifications to your physical address.


Links to other sites

The materials and data provided through this website are intended for general informational purposes only. Official partners, affiliates, sponsors, for our events or courses are always visible on our site. We do not guarantee the accuracy, timeliness or continued availability of any information on non-affiliated websites accessed via hyperlinks to or via this website.

Moreover, providing such hyperlinks does not imply sponsorship or approval of those websites by us. When you access one of these sites, you are leaving our website.

Linking to our site

You may link to content in our site for informational purposes only as long as you agree to:

  • Use a textual URL to link to our content which should be 'FOLLOW' by search engines bot.
  • Not use our logo without prior written consent.
  • Not frame or use any framing techniques to enclose any of our content on your website.
  • Not imply our affiliation or endorsement of your product or service without prior written consent.

We reserve the right to request the removal of any links from your site. All such requests must be granted immediately.


All contents of this website and even the downloadable content of this site such as presentations or other files are copyrighted by KnowCrunch INC or the providers of content to this site. You agree that information provided on or downloaded from this site will be used solely for your own personal, noncommercial use and benefit, and this information is not to be saved, distributed, sold, transferred or otherwise made available to third parties.

You may not copy, recompile or create derivative works from the information provided on this website. Nor may you use the trademarks of KnowCrunch INC or any of the providers of content on this website. Readers are urged to consult with their own legal advisors before taking action based on any information appearing on this website or any website to which it may be linked.

Terms of service & termination policy

KnowCrunch INC may at its sole discretion, remove or prevent or deny or block access, in whole or in part, to all material or course or group or newsletter, terminate a user's access or account of this site or mobile app in case of any suspicion or actual violation/breach of our terms, conflict of interest, copyright infringement, or any reason or no reason.


KnowCrunch® is a registered trademark of KnowCrunch Inc. Unauthorized use of these and other trademarks owned by KnowCrunch Inc. is prohibited.

Contact us

If you have any questions about our terms & conditions, the practices of your dealings with us, please just send us an email or contact us: KnowCrunch INC, 651 N. BROAD ST. SUITE 206, MIDDLETOWN, DE 19709, USA.